- Job Description
Product Discovery & Strategy
- Lead requirement discovery for medium to large feature scopes, from initial research through to delivery. You don’t wait to be handed requirements; you shape them.
- Research competitor platforms (Shopify, DSers, CJDropshipping, AutoDS) and market trends to identify product opportunities and inform roadmap decisions.
- Define success metrics for features, set up tracking requirements, and use data to drive prioritization, not just review dashboards after launch.
Analysis & Documentation
- Decompose complex feature sets into clear, deliverable user stories and specifications.
- Produce BRDs, FRS, process flows, wireframes, and acceptance criteria. Keep documentation lean, accurate, and useful.
- Own and maintain the product backlog; continuously groom, reprioritize, and communicate changes to stakeholders and the dev team.
Cross-functional Execution
- Work directly with BOD and cross-functional teams (engineering, design, operations, logistics) to align on requirements and trade-offs.
- Drive Agile ceremonies and ensure dev output matches agreed requirements.
- Support UAT, clarify edge cases during development, and coordinate issue resolution across teams.
Post-launch & Continuous Improvement
- Monitor product performance post-deployment; collect and analyze usage data to propose iterations.
- Mentor junior BAs, share frameworks and best practices, and help build the BA function as we scale.
- Requirements
Must-Have
- 3–5+ years as a Business Analyst in software/product development, with at least 1–2 years in e-commerce, marketplace, or SaaS platform products.
- Proven experience owning large feature scopes end-to-end with strong autonomy.
- Solid understanding of the software development lifecycle, Agile/Scrum, and how to work effectively within a cross-functional product team.
- Hands-on experience with requirement gathering, business process modeling, and writing functional documentation (BRD, FRS, user stories).
- Strong analytical and research skills, able to benchmark competitors, synthesize market data, and translate findings into product recommendations.
- Proficiency with Jira, Confluence, or equivalent project/documentation tools.
- Ability to read and write technical documentation in English.
Nice-to-Have
- Experience with dropshipping or cross-border e-commerce workflows (supplier management, in fulfillment automation, customs/logistics).
- Understanding of UI/UX principles, data analytics tools, and basic SQL.
- Experience mentoring junior team members or building BA processes from scratch.
- Benefits
- Salary upto 1500$.
- Annual Salary Review and 13th-Month Bonus: Salary reviews are conducted once a year, with a 13th month salary bonus.
- Comprehensive Benefits: Includes social and health insurance, annual health check-ups, 12 days of annual leave, and company-sponsored domestic and international trips per year.
- Sports Clubs: Opportunities to join sports clubs such as football, badminton, and more.
- Bonuses: Holiday bonuses, birthday bonuses, Seniority bonuses and others as per company policy.
- Pantry perks with complimentary coffee, tea, and soft drinks.
- Opportunity to work on large-scale, diverse, and groundbreaking projects in the digital, eCommerce, and Marketplace sectors.
- Professional working environment.
- Opportunity to participate in intensive training courses, workshops, and mentoring programs to enhance professional and managerial skills.
- How to Apply
- Candidates are invited to submit their CVs to: [email protected]
- Alternatively, candidates may call or contact us via Zalo at 0961912721 (Ms. Hong – HR Department) for support and any inquiries regarding the position
- Working location: Floor 10, CMC Tower, 11 Duy Tan, Cau Giay, Ha Noi.